FAQ’s
Where can I access my available reports ?
The Cin7 Health Check reports are available in a shared workspace in Microsoft Power BI. Once you have access, you can export parts of it to an excel spreadsheet or print the summary to a pdf file as well.
What reports are available?
The Cin7 Health Check offers reports about red flags and attention points related to:
Sales orders
Purchase orders
Credit notes
Stock adjustment
What’s required from me to access the reports?
Cin7 connection: You must provide us access to your Cin7 account so we can bring your information across to the dashboards.
Power BI user: You will also need a Power BI Pro or Power BI Premium licence in order to access and interact with your dashboard in your shared workspace. Let us know if you’re not sure what’s the right licence for you, we’re more than happy to have a chat and support you.
Can I have tailored reports and features added to my dashboard?
We’d love to hear about what you’re looking for. Contact the halkin technology team so we discuss your needs the best reports to provide the insights you’re looking for.
Is my data secure?
Your Cin7 data is stored in its own dedicated data warehouse, hosted in Microsoft Azure. Every customer gets their very own isolated data warehouse, credentials and multi-factor authentication can be activated for your account...we take security very seriously.
What is an API connection?
An API (application programming interface) represents a single account with your cloud service provider. It is the unique "key" or authorization that is required for us to bring your Cin7 information across.
How can I ask for support?